
Hi, I'm Ivan Fanda
Senior Product Designer with 7+ years in fintech, B2B SaaS and AI‑powered sports products
Charging coaches without losing their trust
Side project

TrainFlow
|
SaaS
|
Growth



19% free to paid. 34% paywall to payment. This was the product's first real revenue.
Designing an AI coach for runners
Side project

TrainFlow
|
AI
|
Analytics



Users needed a training plan, but they didn't have a clear goal: run a race, start running, or just stay fit.
74% onboarding completion. A guardrail metric caught a week-4 plan-abandonment spike.
Unlocking checkout for every buyer type
2023 - present

KDV Group
|
B2B
|
Payments
|
Self-service



The checkout rejected buyers without a business bank account.
Now the checkout accepts this buyer type.
Helping agents finish their shift without calling support
2023 - present

KDV Group
|
B2B
|
Compliance
|
Support reduction



Fiscal checks are required by law, but field agents had no clear screen to manage them.
Gave field agents three clear actions: accept, delete, or submit.
Telling users a payment worked, right away
2020 - 2022
KoronaPay
|
Fintech
|
Support reduction



Balance updates took up to 24 hours after payment. Users thought it had failed and contacted support.
Cut drop-off by 24%. Support tickets on this topic dropped to zero.
Letting users pay any amount they want
2020 - 2022
KoronaPay
|
Fintech
|
Self-service



The repayment field was fixed during the grace period. Users had no real choice.
+14% relative opt-in, with no drop in completion.
7 years across fintech, B2B SaaS, Web3, GIS/govtech, and AI-powered sports tech. I work in Agile teams, close to data, usually on products where the interface is the only thing standing between a user and a genuinely complicated system.
iOS
|
Android
|
Web